Baystate Health System – Springfield, MA
Marian consistently provides able assistance and helps me to push people out of their comfort zone. I am happy with the process, the involvement of our Board and senior leadership team, and the product.
During a recent review conducted by the Baldrige examiners, they complemented Baystate on our robust strategic planning process and our commitment to driving our plan to the front lines of the organization. We have an outstanding internal strategy group who drive this process and they consider Marian an integral part of their team.
Because of our long-term relationship, we feel that Marian really understands our mission, vision and culture. This definitely enhances the value that we receive from our consulting relationship.”
Mark R. Tolosky, J.D., FACHE
President & Chief Executive Officer